FrontDesk AI
Never Miss
a Patient Call
...Again
Supercharge your Medical Answering
Service with AI
Latest in Patient Engagement: more than SMS reminder
Trusted by Established
practices
practices
No More Missed Calls
Real-time EHR Integration
I can help you schedule an appointment. What date and time work best for you?
Let me verify your insurance information. One moment, please.
Your appointment has been confirmed for Thursday at 2:00 PM. We look forward to seeing you.
Empower patients with AI receptionist appointment scheduling
Triage urgent call to on-call physicians
Handle prescription refill (coming soon)
Available with our Professional Plan
Consolidate and simplify
Missed calls mean poor patient experience (and missed revenue). FrontDesk AI handles multiple calls at once, improve patient experience, reduce overload on human staff
Save time for on-call physicians with patient summary before calling
FrontDesk AI eliminates hold times for patients, frees up your staff to focus on high-touch, personalized service where it matters most
FrontDesk AI assists your patient over the phone, through chat via web or SMS, the first in the industry
FrontDesk AI has real-time integration with EHR. Launched with NexTech and ModMed and soon with more.
Already have RingCentral or Vonage? Whichever phone system you are with, we are compatible
FrontDesk AI provides AI summary for each call + data analytics to your daily call volume
From solo practices to large clinics, FrontDesk AI streamlines patient calls, reduces admin tasks, and optimizes scheduling—letting your team focus on care
CALL HEATHER OVER PHONE
+1 (361) 880-2943CLICK TO TALK TO HEATHER
Talk to Heather
FrontDesk AI reduced call volume to our front desk staff, and help with staff do more in-person patient care.
Dr. George, M.D., Ph.D., FASRS
Vitreoretinal Surgeon
I was able to make a new appointment after dinner with the AI agent over the phone, very convenient!
Lindsey G.
Eye patient
Advisor: Dr. Leo Kim, MD, PhD
Professor of Ophthalmology Harvard Medical School
Yes. FrontDesk AI is fully HIPAA compliant. We sign a Business Associate Agreement (BAA) with every practice, encrypt all patient data in transit and at rest, and operate on infrastructure that meets HIPAA security standards.
Yes. FrontDesk AI has a native real-time integration with Nextech. The AI can check live appointment availability and schedule directly into Nextech without any manual steps from your staff.
Yes. FrontDesk AI integrates natively with ModMed (Modernizing Medicine). It can view real-time schedule availability and book appointments directly into ModMed.
FrontDesk AI is an AI-powered voice receptionist for medical practices. It answers every incoming patient call 24/7, schedules appointments directly in your EHR, handles after-hours calls, sends SMS appointment reminders, and escalates urgent calls — all without replacing your front desk staff.
Yes. FrontDesk AI operates 24/7 including evenings, weekends, and holidays. After-hours callers can schedule appointments, get practice information, or have urgent calls escalated to on-call staff based on your configured protocols.
FrontDesk AI is built for all medical specialties, with strong deployments in ophthalmology, dermatology, primary care, and orthopedics. The AI is customizable to each specialty's scheduling workflows, terminology, and patient protocols.
Most practices are live within 2 to 6 weeks. Implementation includes EHR integration, AI training on your practice's specific workflows, and testing before go-live.
FrontDesk AI has configurable escalation logic. If a call cannot be resolved — due to an unusual request, patient distress, or urgency — it transfers to a live staff member.
